Job Description

Workplace Concierge

/n

/n
Manage front-of-house operations efficiently
/n
Enhance the in office employee experience
/n
Serve as the first point of contact for team members, guests, and visitors
/n

/n

Woolworths Group India is partnering exclusively with Zinnov Group to recruit for this position.

/n

About the role

/n

The Workplace Concierge is the first point of contact for our business and a key ambassador for the Woolworths Group workplace experience. This role is responsible for creating a welcoming, skilled, and supportive environment for all team members, guests, and visitors. Going beyond a traditional reception role, the Workplace Concierge will proactively enhance the daily experience on-site by providing exceptional customer service, managing front-of-house operations seamlessly, and assisting with various workplace services to ensure our support offices are excellent places to work and visit.

/n

Key Behaviours

/n

/n
Customer 1st, Team 1st: Always prioritizing the needs of guests and team members.
/n
Interacting with People:



Builds genuine rapport and communicates clearly and professionally.
/n
Upholding Standards: Demonstrates pride in their work and maintains a high level of quality.
/n
Taking Action: Is proactive, resourceful, and takes initiative to solve problems.
/n
Inviting Feedback: Is open to and acts upon feedback to continuously improve.
/n
Team Working: Collaborates effectively with colleagues and partners to achieve shared goals.
/n

/n

Key Responsibilities

/n

Guest & team member experience

/n

/n
Deliver a warm, polished, and professional first impression for all visitors, executives, contractors, and team members.
/n
Manage visitor registration, issue security passes, and ensure all visitors are connected with their hosts promptly.
/n
Serve as a central point of information, answering queries related to workplace amenities, meeting rooms, local transport, and on-site events.
/n
Proactiv

📌 Workplace Concierge Bengaluru
🏢 Woolworths Group
📍 Bengaluru