Job Description

(A) JOB SUMMARY

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The Billing & Collection Executive is responsible for ensuring timely and accurate customer invoicing, monitoring outstanding receivables, following up on pending payments, maintaining customer account reconciliations, and supporting healthy cash flow.

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The role requires close coordination with the Sales, Project Delivery, Finance, and Customer teams to ensure billing accuracy and timely collections while maintaining robust customer relationships.

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(B) KEY RESPONSIBILITIES

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Billing Management

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Generate customer invoices as per approved Purchase Orders (POs), contracts, Statements of Work (SOWs), and milestones.
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Ensure invoices comply with contractual terms and GST requirements.
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Verify billing data before invoice generation.
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Process recurring, milestone-based, and ad-hoc invoices.
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Coordinate with internal stakeholders for billing approvals.
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Maintain accurate billing records in ERP/Accounting systems.
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Accounts Receivable (Collections)

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Monitor customer outstanding balances and ageing reports.
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Follow up with customers through emails, phone calls, and meetings for timely payment collection.
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Resolve billing disputes by coordinating with Sales, Projects, and Finance teams.
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Ensure collection targets are achieved within agreed timelines.
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Escalate long-pending cases to management.
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Reconciliation

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Reconcile customer accounts and payment receipts.
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Identify short payments, deductions, credit notes, and adjustments.
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Maintain accurate customer ledger balances.
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Coordinate with Accounts for receipt allocation.
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Customer Coordination

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Build qualified relationships with customers.
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Respond to billing-related queries promptly.
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Ensure timely submission of invoices and supporting documents.
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Coordinate with customers for payment schedules and confirmations.
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(C) QUALIFICATION & SKILLSET

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Requir

📌 Billing Collections Manager Gurugram
🏢 LEPTON SOFTWARE
📍 Gurugram