Interview Date : 21-Sept-2026 Drive timing: 11:30 AM to 1:00 PM
Meeting Link Microsoft Teams meeting Join: Meeting ID: Passcode: 3tx7ue7h
Hiring Alert |Customer Support | Nagpur
We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur If you are passionate about IT support and resolving customer issues, this is a excellent prospect to kick-start or grow your career.
What You’ll Do: Handle customer queries via calls, emails, and tickets Perform initial troubleshooting & issue resolution Log and manage incidents using ticketing tools (ServiceNow preferred) Ensure timely updates, follow-ups, and proper documentation Escalate complex issues to higher support levels Deliver high customer satisfaction
What We’re Looking For: Solid communication skills Basic IT troubleshooting knowledge Willingness to work in rotational shifts Freshers & early professionals are welcome