02 Oct
|
Tigi HR
|
Rajkot
We are seeking an enthusiastic and student-centric Education Counsellor (Admin/Telecaller/Telecounsellor) to support admissions, counselling, lead management, and day-to-day coordination at our Rajkot centre. The ideal candidate should be confident in communication, proactive in follow-ups, and genuinely interested in helping students and parents make informed academic decisions.
Job Details
Experience: 0 to 3 Years
Salary: ₹18,000 – ₹20,000 per month
Language: Fluent English (Hindi & Gujarati preferred)
Location: Above Under Bridge, Kalawad Road, Rajkot
Key Responsibilities
Student & Parent Counselling
Counsel students and parents for IIT-JEE, NEET, and Foundation programs.
Explain course structure, teaching methodology, fee details, and academic roadmap clearly.
Understand student goals and guide them toward suitable programs.
Convert enquiries and walk-ins into confirmed admissions through effective counselling.
Lead Handling & Follow-ups
Handle leads from calls, walk-ins, online enquiries, and campaigns.
Update and manage lead data using CRM tools, Google Sheets, or internal systems.
Make outbound calls to prospective students and parents.
Ensure timely follow-ups to improve enquiry-to-admission conversion.
Maintain accurate lead status and counselling records.
Center Coordination & Administrative Support
Coordinate with faculty, academics, and admin teams for smooth center operations.
Assist with batch allocation, class schedules, and student onboarding.
Support administrative activities such as documentation, fee-related coordination, forms, and records.
Ensure qualified front-desk management and student assistance.
Student Support & Engagement
Handle student queries related to batches, attendance, tests, and general concerns.
Maintain positive relationships with students and parents.
Assist in organizing PTMs, tests, orientations, seminars, and academic events.
Ensure a welcoming and supportive env
📌 Administrative Assistant Rajkot
🏢 Tigi HR
📍 Rajkot