Key Responsibilities
Attend and respond to telephone calls and housekeeping-related requests promptly.
Coordinate with Front Office regarding room status, room cleaning priorities, check-ins, check-outs, and special requests.
Maintain and update room status in the hotel system/register accurately.
Record and communicate guest requests, complaints, and maintenance issues to the concerned departments.
Coordinate with Room Attendants, Supervisors, Laundry, Engineering, and Front Office as required.
Maintain housekeeping logs, reports, checklists, and daily records.
Monitor and follow up on pending housekeeping requests and maintenance complaints.
Handle lost and found items according to hotel procedures.
Maintain proper filing and documentation of housekeeping records.
Prepare and distribute daily housekeeping assignments and relevant information as instructed by the Supervisor.




Ensure effective communication between the Housekeeping Department and other departments.
Maintain confidentiality of guest information and hotel records.
Perform any other duties assigned by the Executive Housekeeper or Supervisor.

Skills & Competencies
Good communication and interpersonal skills.
Basic computer knowledge and ability to use hotel software.
Good telephone etiquette.
Strong coordination and follow-up skills.
Ability to maintain accurate records and documentation.
Guest-oriented attitude and qualified behaviour.
Ability to work under pressure and in shifts.
Positive attention to detail and organizational skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Adaptable schedule

Work Location: In person

📌 Housekeeping Desk Attendant Thrissur
🏢 Joys Palace
📍 Thrissur