A Customer Relationship Executive is responsible for building and maintaining robust relationships with customers, ensuring customer satisfaction, and supporting business growth through excellent service and communication.

Key Responsibilities:
Handle customer inquiries via phone, email, or in person
Maintain strong relationships with existing customers
Resolve customer complaints and provide appropriate solutions
Follow up with customers to ensure satisfaction
Maintain customer records and update databases
Coordinate with internal teams (sales, support, accounts)
Identify customer needs and suggest suitable products/services
Ensure timely communication regarding updates, issues, or changes




Collect customer feedback and report to management

Required Skills:

Excellent communication and interpersonal skills

Solid problem-solving ability

Positive listening skills and patience

Basic computer knowledge (MS Office, CRM software)

Time management and multitasking ability

Customer-focused attitude

Qualifications:

Any degree (Bachelor’s preferred)

Experience in customer service or sales is an advantage

Fresher’s can also apply

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Cre Irinjalakuda
🏢 Gj Infotech (P
📍 Irinjalakuda