We're Hiring: Assistant Manager (Arbitrator & Case Management)!

We are seeking a dedicated professional to oversee the end-to-end onboarding, engagement, and management of arbitrators empaneled with our platform. You will serve as the key point of contact for arbitrators—ensuring seamless onboarding, continuous training, communication, and procedural support.

Location: Colaba, India
⏰ Work Mode: Work from Office
Role: Assistant Manager (Arbitrator & Case Management)

Key Responsibilities
Arbitrator Sourcing & Onboarding: Identify and source potential arbitrators for empanelment. Lead the onboarding journey, including explaining platform processes, fee structures, case guidelines, and documentation.
Training & Capability Building: Conduct orientation for newly empaneled arbitrators. Organize quarterly refresher workshops, training sessions, and design resources like manuals, FAQs, and support collateral.
Case & Operational Liaison: Serve as the primary liaison between the organization and arbitrators during ongoing dispute proceedings.
Coordination & Communication: Coordinate with arbitrators to schedule hearings,



facilitate order-passing, and handle group communications (including WhatsApp updates).
Database & Feedback Management: Maintain up-to-date databases of empaneled arbitrators, certifications, and trainings. Actively gather and implement arbitrator feedback.

Qualifications & Skills
Education: LLB, B.Com, BMS, or a related field.
Experience: 1+ years of Post-Qualification Experience (PQE) in stakeholder management, training, legal, or arbitration-focused roles.
Communication: Exceptional verbal and written communication skills with strong interpersonal presence to interact with senior legal professionals.
Technical & Analytical Proficiency: Proficiency in MS Word, Excel, and PowerPoint. Tech-savvy with an aptitude for learning recent software and ODR tools quickly.
Mindset & Approach: Self-driven, structured, proactive regarding legal developments, resilient, and passionate about working in a quick-paced setting.

Eager to make a difference? Apply now and help us deliver effective solutions!

📌 Assistant Manager Arbitrator & Case Management Colaba
🏢 Tap Growth ai
📍 Colaba