Main responsibilities
Handle Spanish-speaking customers through calls, chat and email.
Sell international flight tickets and travel services.
Handle inbound leads from website, PPC/Google Ads, Meta campaigns and organic calls.
Understand travel requirements and provide suitable flight options.
Make reservations using GDS such as Amadeus.
Follow up with leads and existing customers.
Generate markup/MCO and achieve monthly sales targets.
Provide after-sales support and maintain customer relationships.
Skills required
Spanish: typically B2/C1 or fluent
Valuable English communication
International travel-sales experience
Flight reservation knowledge
Amadeus/GDS knowledge is valuable
PPC/Meta lead-handling experience is increasingly requested
Robust sales and negotiation skills
Willingness to work international/night shifts