Front Office Executive – Skin & Hair Clinic

Job Type: Full time
Industry: Skin & Hair / Aesthetic Clinic

Job Summary

We are looking for a friendly and well-organized Front Office Executive to manage the reception area, coordinate patient appointments, and provide excellent customer service to patients visiting our clinic.

Key Responsibilities
Welcome and assist patients in a qualified and courteous manner.
Handle incoming calls, WhatsApp enquiries, and patient queries.
Schedule and manage patient appointments and follow-ups.
Coordinate consultations between patients and doctors.
Maintain patient records and appointment details.
Explain basic clinic services and available treatments to patients.
Coordinate with doctors, therapists, and other clinic staff.
Handle billing, payments, and receipts when required.
Follow up with patients regarding appointments and treatments.
Maintain the reception area and ensure a smooth front-office operation.




Handle patient concerns professionally and escalate issues when required.
Maintain confidentiality of patient information and clinic records.

Requirements
Any Bachelor's degree / relevant qualification.
1–3 years of experience in front office, receptionist, customer service, or healthcare is preferred.
Experience in a skin, hair, cosmetology, or aesthetic clinic will be an advantage.
Valuable communication and interpersonal skills.
Basic computer knowledge.
Presentable, polite, and customer-friendly personality.
Ability to manage multiple tasks and work in a fast-paced environment.

Skills
Patient handling
Appointment coordination
Communication skills
Customer service
Basic computer knowledge
Follow-up and coordination
Problem-solving skills

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive Cum Admin Coimbatore
🏢 Tony Chapal
📍 Coimbatore