Job Description

Job Summary:

We are seeking a high-energy and experienced Mass Hiring / Volume Recruitment Lead to own PhonePes large-scale, month-on-month volume hiring engine. This role carries full ownership of driving the end-to-end strategy and execution for high-volume hiring and frontline workforce needs. The ideal candidate will be a hands-on recruitment leader with the ability to build multi-channel talent pipelines, leverage recruitment tech and automation, manage external vendors, and optimize candidate funnel efficiency at scale in a rapid-paced workplace.

Key Responsibilities:
Own and drive the end-to-end mass hiring charter, from demand planning and sourcing to selection, conversion, onboarding, and closure.
Build and manage a scalable recruitment engine across recruitment vendors, employee referrals, self-sourcing, and other high-volume channels.
Lead and continuously improve freelance hiring initiatives to deliver large volumes with speed, quality, and cost efficiency.
Partner closely with recruitment vendors; define targets, SLAs, productivity benchmarks, quality metrics, and governance mechanisms.




Build robust employee referral and direct/self-sourcing programs to reduce dependency on vendors and improve hiring economics.
Use data and funnel analytics to identify bottlenecks across sourcing, screening, selection, offer, joining, and conversion stages.
Own recruitment operations through ATS and related systems; ensure accurate, timely, and actionable hiring data and dashboards.
Drive automation across sourcing, screening, communication, scheduling, candidate tracking, reporting, and vendor management wherever possible.
Design scalable processes for handling sudden spikes in hiring demand while maintaining candidate experience and operational control.
Work closely with business, HR, operations, and workforce planning teams to translate hiring demand into executable recruitment plans.
Establish daily/weekly operating rhythms, dashboards, and reviews to track hiring against plan and quickly course-correct gaps.
Continuously experiment with new sourcing channels, technology, and process improvements to increase hiring throughput, quality, and efficiency.

📌 Manager, Talent Acquisition Bengaluru
🏢 PhonePe
📍 Bengaluru