02 Oct
|
AUROVISGLOBAL PRIVATE
|
India
02 Oct
AUROVISGLOBAL PRIVATE
India
Key Responsibilities
Respond promptly to customer queries via phone, email, chat, or social media.
Provide accurate information about products, services, and policies.
Troubleshoot and resolve customer complaints efficiently.
Escalate complex issues to the appropriate department when necessary.
Maintain detailed records of customer interactions in CRM systems.
Follow up to ensure customer satisfaction and issue resolution.
Collaborate with internal teams to improve customer experience.
Identify prospects for upselling or cross-selling when appropriate.
Pay: ₹12,000.00 - ₹16,000.00 per month
Work Location: In person
📌 Customer Care Executive Kolkata (India)
🏢 AUROVISGLOBAL PRIVATE
📍 India