We are looking for a friendly, organized, and customer-focused Front Office Coordinator to manage the day-to-day front-desk operations at our weight-loss and wellness centre. The candidate will be responsible for welcoming clients, coordinating appointments, handling enquiries, maintaining records, and ensuring an excellent client experience throughout their wellness journey.

Key Responsibilities
Welcome and professionally assist clients and visitors.
Handle incoming calls, WhatsApp messages, emails, and walk-in enquiries.
Schedule, reschedule, and confirm client appointments.
Maintain accurate client records, appointments, and follow-up details.
Coordinate with nutritionists, doctors, wellness consultants, trainers, and other team members.
Explain basic information about available weight-loss programs, packages, consultations, and services.




Follow up with leads and existing clients regarding appointments and consultations.
Support client onboarding and ensure required forms/documents are completed.
Manage billing, payments, receipts, and basic cash/transaction records where required.
Maintain daily reports related to appointments, enquiries, conversions, and client follow-ups.
Address basic client concerns and escalate clinical or medical questions to the appropriate skilled.
Maintain confidentiality of client information.
Ensure the reception area and front-office operations are clean, organized, and qualified.
Support promotional campaigns, client events, and other centre activities.

Pay: ₹15,000.00 - ₹22,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Front Office Coordinator Koramangala
🏢 Vecura Wellness Clinic
📍 Koramangala