Key Responsibilities
Receive customer orders through phone, WhatsApp, email, or other company-approved channels.
Accurately record product name, quantity, rate, customer details, and delivery requirements.
Confirm product availability and pricing before finalizing orders.
Coordinate with BDMs/Sales Team regarding customer orders and special requirements.
Coordinate with Warehouse for stock availability, picking, packing, and dispatch.
Follow up on pending orders and ensure timely delivery.
Inform customers about order status, shortages, substitutions, or delivery delays.
Maintain proper daily records of orders received, processed, pending, and cancelled.
Coordinate with Accounts regarding credit limits, outstanding payments, and order release where required.




Follow up for repeat orders from existing customers.
Identify additional sales prospects while taking orders and inform the concerned BDM.
Handle customer queries and order-related complaints professionally.
Ensure that all orders are entered correctly into the company's software/ERP/order system.
Prepare daily order reports and submit them to the reporting manager.
Maintain confidentiality of customer, pricing, and company information.
Follow all company policies, sales procedures, and reporting requirements.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Order Taker Thrikkakara
🏢 Green Malabar Trading Kochi
📍 Thrikkakara