Role & responsibilities
Maintain call and work-related records accurately
Coordinate with the Business Development team and complete assigned tasks on time
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Identify and assess customers needs.
Dial outbound and attend inbound calls of customer and leads.
Use internal tools and methods to provide best possible service to the customer.
Negotiate with leads on behalf of customer.
Keep customer up-to date on the progress of his account.
Follow communication procedures, guidelines and policies.

Preferred candidate profile
Diploma or Bachelors degree in any discipline
Relevant 1year experience preferred
Valuable communication skills in Hindi, Marathi & English
Interest in customer support and digital marketing
Willingness to learn and work in office

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
Cell phone reimbursement

Work Location: In person

📌 Business Development Support Executive Pune
🏢 Digitize Matrix
📍 Pune