We are looking for a polite, confident, and well-presented Branch Receptionist who will be the first point of contact for customers visiting the branch. The role requires excellent communication skills, customer-handling ability, and a professional attitude.

Key Responsibilities
Greet and welcome customers and visitors with a positive attitude.
Manage the front desk and maintain a skilled reception area.
Handle incoming calls, answer customer queries, and transfer calls to concerned departments.
Provide accurate information related to branch services, procedures, and policies.
Maintain visitor records, appointment schedules, and daily logs.
Assist customers in filling out basic forms or directing them to the right counters.
Coordinate with internal teams for smooth customer service.
Manage courier, mail, and document handling.
Ensure cleanliness, discipline, and organisation of the reception area.




Support basic administrative and clerical tasks as needed.

Required Skills & Qualifications
Minimum qualification: 12th pass / Graduate preferred.
Good communication skills in Hindi & English.
Pleasant personality, confident, and customer-friendly attitude.
Basic computer knowledge (MS Office, email handling).
Ability to multitask and handle pressure calmly.
Prior experience in front desk or customer service will be an advantage.

Work Setting
Professional branch office setup.
Customer-centric role with continuous interaction.
Requires punctuality, discipline, and grooming standards.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Receptionist Itarsi
🏢 Horizon capital
📍 Itarsi