We are looking for a Telecaller / Customer Calling Executive to join our team.

The primary responsibility of this role is to communicate with customers over the phone. You will be provided with customer data and will be expected to make outbound cold calls, understand customer requirements, provide basic information and coordinate further.

The role also involves handling inbound calls received from customers and ensuring that their queries are addressed or directed to the appropriate team member.

Key Responsibilities
Make outbound calls using the customer data provided by the company
Attend and handle incoming customer calls
Understand the customer's requirement and provide relevant basic information
Follow up with customers through calls
Generate and identify potential loan enquiries
Maintain proper records of calls and customer responses
Coordinate qualified enquiries with the concerned sales/relationship team
Follow up with customers until the enquiry is appropriately handled
Maintain qualified communication with customers

Our Field of Work

Nidhivriddhi operates in the loan and financial services sector.





Our work includes assisting customers with financial products such as:
Home Loans
Loan Against Property (LAP)
Business Loans
Personal Loans
Self-Employed Qualified Loans
Working Capital Loans
Other loan and financial solutions

You do not need to be an expert in all these products from day one. Training and product knowledge will be provided by the company.

Who We Are Looking For
Excellent English communication skills are mandatory
Kannada communication is required
Additional languages are preferred
Comfortable speaking with customers over the phone
Confident in handling both inbound and outbound calls
Good listening and customer-handling skills
Comfortable making a high volume of calls
Basic computer knowledge
Positive attitude and willingness to learn
Previous experience in telecalling, telesales, banking, finance or customer service is preferred
Freshers with robust communication skills can also apply

Work Type: Full-time
Industry: Financial Services / Loans

Pay: ₹25,000.00 per month

Work Location: In person

📌 Telecaller / Customer Calling Executive Bengaluru
🏢 Nidhivriddhi Financial Advisors
📍 Bengaluru