Job Purpose

To manage the overall day-to-day operations of the café and ensure excellent customer service, consistent food and beverage quality, effective team management, and profitability.

Key Responsibilities
Operations & Customer Service
Oversee daily café operations, including opening and closing procedures.
Maintain high standards of cleanliness, hygiene, and food safety.
Handle customer complaints and ensure excellent customer satisfaction.
Monitor the quality of food and beverages, including juices, tea, burgers, and other menu items.
Ensure smooth and productive service at the branch.
Team Management
Manage café staff, including Chef, Juice Maker, Tea Maker, Burger Maker, and Delivery Staff.
Prepare staff rosters and schedules and monitor attendance.
Train staff on menu knowledge, hygiene, billing, and customer service.
Conduct daily team briefings and motivate staff to achieve operational goals.
Sales & Inventory Management
Monitor daily sales, billing, and cash handling.
Manage inventory of raw materials, packaging materials, and other supplies.




Coordinate with the bakery team for stock requirements and minimize wastage.
Monitor and achieve daily, weekly, and monthly sales targets.
Administration & Reporting
Maintain accurate records of sales, expenses, stock, and wastage.
Coordinate with the Head Office regarding promotions and special offers.
Ensure compliance with applicable health, safety, hygiene, and FSSAI requirements.
Submit daily operational and sales reports to the Head Manager.

Required Skills & Qualifications
Experience: one years of experience as a Café Supervisor or Café Manager preferred.
Education: Any degree/diploma; Hotel Management qualification is an added advantage.
Skills: Leadership, billing, customer service, staff management, and inventory management.
Computer Skills: Basic computer knowledge.
Communication: Positive communication skills in Malayalam and English.
Availability: Adaptable to work in shifts.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Cafe Manager Kuriachira
🏢 yellowbean
📍 Kuriachira