About the Role

We run our business workflows on ERPNext. We are looking for a hands-on ERPNext/Frappe professional who can turn business requirements into working customizations, coordinate with our external technical consultants, and train and support our ground teams so the system is used correctly every day.

Key ResponsibilitiesCustomization & Development
Understand business processes across departments and translate them into ERPNext configurations and custom solutions
Build and maintain custom DocTypes, Custom Fields, Workflows, Client Scripts, Server Scripts, Print Formats, Script Reports, and Dashboards
Set up role-based permissions, approval workflows, and automated notifications

Consultant Liaison & Implementation
Act as the single point of contact between business users and our technical consultants
Write clear functional requirement documents, and review consultants' work against them
Plan and run UAT, manage go-live activities, and handle data migration and validation
Track change requests, bugs, and version upgrades, and coordinate deployments

Training & Support
Train ground-level users (stores, production, dispatch, accounts, sales) on ERPNext modules and workflows
Create SOPs, user manuals, quick-reference guides, and training videos




Provide first-line support: resolve user issues, identify root causes, and escalate technical problems to consultants with explicit documentation
Identify recurring errors and training gaps, and refine workflows to reduce them

Governance & Reporting
Maintain data quality and master data discipline
Build management reports and MIS dashboards
Document all customizations and system changes

Required Skills & Experience
Atleast 3 years of hands-on experience with ERPNext/Frappe
Valuable understanding of Frappe/ERPNext architecture: DocTypes, Bench, permissions, and Jinja templating for print formats
Solid functional knowledge of basic business processes
Experience training non-technical users and handling support directly
Written and verbal communication in English and Hindi

Valuable to Have
Experience in manufacturing, mining, or process industries
Experience with Frappe Cloud
Frappe certification

Qualifications
Bachelor's degree in Computer Science, IT, Engineering, Business Administration, Commerce, or a related field

Pay: ₹50,000.00 per month

Benefits:
Cell phone reimbursement

Work Location: In person

📌 Erpnext Executive Jaipur
🏢 Shivalik Silica
📍 Jaipur