We are hiring a BPO Executive to manage customer communications and resolve queries. You will act as the main link between our company and our clients. [1, 2]Key Responsibilities
Handle Inbound/Outbound Calls: Answer customer questions and make outbound calls when needed.
Resolve Issues: Troubleshoot problems and provide accurate solutions.
Maintain Records: Update customer details and interaction logs in the database.
Meet Targets: Achieve daily and weekly performance goals for quality and speed.
Qualifications & Skills
Education: High school degree (10+2) or a bachelor's degree.
Communication: Explicit verbal and written communication skills.
Technical Skills: Basic computer knowledge and familiarity with CRM software.
Shift Flexibility: Willingness to work in rotating or night shifts.
Pay: ₹300,128.25 - ₹700,000.00 per year
Work Location: In person
📌 Bpo Associate Chennai (India)
🏢 Global Digital Resources
📍 India
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