02 Oct
|
Meson Solutions
|
Gurugram
02 Oct
Meson Solutions
Gurugram
Role Overview
We are looking for a proactive and customer-focused Sales Executive to support sales for our tours. The role primarily involves engaging with incoming leads, understanding their requirements, following up with prospective customers, and converting inquiries into confirmed bookings.
The candidate will work closely with the Sales Manager. The ideal candidate should have robust communication skills in English and Hindi, a sales-oriented mindset, and the ability to communicate warmly and patiently with senior citizens.
Key Responsibilities
Lead Management & Sales
Call and follow up with incoming leads.
Understand customer requirements and recommend suitable tours.
Work on pricing for customer tours.
Explain tour itineraries, inclusions, pricing, and travel experiences clearly.
Address customer questions and concerns.
Follow up consistently with prospective customers.
Convert inquiries into confirmed bookings.
Maintain accurate records of leads, follow-ups, and sales.
Customer Engagement
Build trust with customers through warm and patient communication.
Maintain valuable relationships with prospective and existing customers.
Assist customers throughout the booking process.
Coordinate with internal teams when required to resolve customer queries.
Skills Required
Excellent verbal communication skills in English and Hindi.
Good persuasion, follow-up, and sales closing skills.
Self-motivated and target-oriented approach.
Good interpersonal and relationship-building skills.
Ability to work collaboratively and follow defined sales processes.
Experience Requirements
Minimum 12 years of sales experience, preferably in the travel, tours, hospitality, or related industry.
Experience in lead follow-ups, customer handling, and sales conversion.
Prior experience in a customer-facing role is preferred.
Working Setup
Work From Home
Reporting to: Sales Manager
Perks and advantages
Sales incentives
📌 Sales Executive Gurugram
🏢 Meson Solutions
📍 Gurugram