Roles and Responsibility
Develop and implement effective sales strategies to drive business growth.
Build and maintain strong relationships with existing and new customers.
Provide exceptional customer service and support to resolve customer complaints.
Collaborate with branch operations teams to ensure seamless service delivery.
Identify and pursue recent business opportunities to expand the customer base.
Analyze customer feedback and suggest improvements to enhance overall customer satisfaction.
Job Requirements
Minimum 2 years of experience in customer relationship management or a related field.
Strong knowledge of banking products and services.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced setting and meet sales targets.
Robust analytical and organizational skills with attention to detail.
Experience working with CRM software and other relevant tools.
📌 Customer Relationship Officer Ollur
🏢 CSB Bank
📍 Ollur
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