We are urgently looking for a highly motivated and skilled skilled to join our team in the Customer Service / Retail sector. The ideal candidate will have a solid track record of success, excellent communication skills, and a proactive approach to achieving business targets. This role offers excellent growth potential, a collaborative work workplace, and the opportunity to make a significant impact.
Responsibilities
Manage customer relationships after order placement by ensuring enquiries, service requirements and client commitments are properly addressed.
The role includes coordinating from order receipt through payment collection, collecting customer feedback, resolving complaints, maintaining regular follow-ups and ensuring professional communication and high customer satisfaction.
Skills
Communication
Operations
Team Management
Problem Solving