Roles and Responsibility
Develop and implement effective strategies to build strong relationships with existing and recent customers.
Provide excellent customer service, responding to inquiries and resolving issues professionally and promptly.
Drive sales of banking products, identifying opportunities to cross-sell and upsell services.
Support branch operations, ensuring smooth day-to-day activities and maintaining accurate records.
Collaborate with internal teams to achieve business objectives and improve overall performance.
Analyze customer feedback and suggest improvements to enhance the overall customer experience.

Job Requirements
Minimum 1 year of experience in a related field, preferably in banking or finance.




Strong communication and interpersonal skills are essential, with the ability to work effectively with diverse groups.
Ability to prioritize tasks and manage multiple responsibilities in a fast-paced setting.
Possess solid problem-solving skills, with the ability to think critically and creatively.
Demonstrate a customer-centric approach, focusing on delivering exceptional service and support.
Proficiency in using technology and software applications, with the ability to learn new systems quickly.

📌 Customer Relationship Officer Airoli
🏢 CSB Bank
📍 Airoli