Roles and Responsibilities
Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle customer inquiries related to products/services offered by the company.
Identify prospects for upselling/cross-selling of relevant products/services based on customer needs.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams (e.g., sales, product development) to resolve complex issues.
📌 Customer Support Executive Kolkata
🏢 Campaignwala
📍 Kolkata
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