Roles and Responsibility
Develop and implement effective strategies to build strong relationships with existing and current customers.
Provide excellent customer service, responding to inquiries and resolving issues professionally and promptly.
Drive sales of banking products, identifying opportunities to cross-sell and upsell services.
Support branch operations, ensuring smooth day-to-day activities and maintaining accurate records.
Collaborate with internal teams to achieve business objectives and improve overall performance.
Analyze customer feedback and suggest improvements to enhance the overall customer experience.

Job Requirements
Minimum 2 years of experience in a related field, preferably in banking or finance.




Strong knowledge of banking products and services, including savings accounts, loans, and credit cards.
Excellent communication and interpersonal skills, with the ability to build solid relationships with customers and colleagues.
Ability to work in a quick-paced environment, prioritizing tasks and managing multiple responsibilities.
Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
Proficient in Microsoft Office, with excellent written and verbal communication skills.

📌 Customer Relationship Officer Andheri
🏢 CSB Bank
📍 Andheri