Key Responsibilities
Oversee daily OPD, IPD, emergency, OT, ICU, diagnostics, pharmacy, and discharge billing operations.
Ensure accurate billing, tariff application, packages, discounts, deposits, refunds, and adjustments.
Manage insurance, TPA, cashless, and corporate billing processes, including claim submission and follow-up.
Monitor outstanding receivables, claim rejections, deductions, and ensure timely collections.
Identify billing errors, missed charges, and revenue leakages and take corrective action.
Coordinate with clinical, nursing, front office, medical records, pharmacy, diagnostics, and finance teams for accurate billing.
Supervise, train, and manage the billing, cashier, insurance, and TPA teams.
Monitor daily collections and ensure proper reconciliation with the Finance/Accounts department.
Prepare and review billing, revenue, collection,



outstanding, and claim-related MIS reports.
Handle escalated patient billing issues, disputes, refunds, and settlement concerns.
Conduct regular billing audits and ensure compliance with hospital policies and applicable requirements.
Implement billing SOPs, internal controls, and process improvements to improve accuracy and revenue realization.
Monitor billing KPIs such as collection efficiency, claim settlement, revenue leakage, billing accuracy, and discharge TAT.
Coordinate with HMIS/IT teams to resolve billing system issues and improve billing processes.
Report billing performance, issues, and revenue-related matters to senior management.

📌 Billing Head Hyderabad (India)
🏢 Nextenti Tech
📍 India