Roles and Responsibility
Develop and implement effective strategies to build strong relationships with existing and current customers.
Provide exceptional customer service, responding to inquiries and resolving issues professionally and promptly.
Drive sales of banking products, identifying opportunities to cross-sell and upsell services.
Support branch operations, ensuring smooth day-to-day activities and maintaining accurate records.
Collaborate with internal teams to achieve business objectives and improve overall customer satisfaction.
Analyze customer feedback and suggest improvements to enhance the overall customer experience.

Job Requirements
Minimum 1 year of experience in customer relationship management or a related field.
Strong communication and interpersonal skills are essential for building rapport with customers and colleagues.
Ability to work in a quick-paced environment, prioritizing tasks and managing multiple responsibilities.
Knowledge of banking products and services, including sales and marketing techniques.
Robust problem-solving skills, with the ability to think critically and creatively.
Ability to maintain confidentiality and handle sensitive information with discretion.

📌 Customer Relationship Officer Oshiwara
🏢 CSB Bank
📍 Oshiwara