Supervise daily hotel operations and ensure smooth functioning of all departments.
Coordinate with Front Office, Housekeeping, Food & Beverage, Security, and Maintenance teams.
Monitor guest services and ensure high standards of hospitality.
Handle guest complaints, service issues, and operational escalations.
Ensure timely resolution of guest requests and concerns.
Monitor check-in and check-out operations during assigned shifts.
Support staff in managing difficult or unusual situations.
Conduct regular operational checks across hotel facilities.

Department - Front Office

Behavioural Competencies
Process Excellence
Result Orientation
Team-oriented Engagement
Change Championship
Growth Mindset
Talent Enrichment
Guest Centricity
Personal Effectiveness

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📌 Duty Manager Chennai
🏢 Taj Safaris
📍 Chennai