Roles and Responsibilities
Provide exceptional customer service through phone, email, or chat support to resolve customer queries and concerns.
Handle a high volume of calls, emails, and chats in a timely and productive manner.
Identify prospects to upsell/cross-sell relevant products or services based on customer needs.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.
📌 Customer Support Executive Ranchi
🏢 Campaignwala
📍 Ranchi
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