Roles and Responsibilities
Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle customer complaints and feedback in a skilled manner, escalating issues when necessary.
Maintain accurate records of all interactions with customers using our CRM system.
Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
📌 Customer Support Executive Patna
🏢 Campaignwala
📍 Patna
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.