Job Responsibilities
Handle inbound and outbound calls with US healthcare providers, insurance companies, and patients.
Verify patient insurance eligibility and advantages when required.
Communicate professionally with US clients and resolve queries related to billing and claims.
Maintain accurate call records and update the required systems.
Meet defined productivity, quality, and SLA targets.
Follow HIPAA and company guidelines while handling patient and healthcare information.
Requirements
Any Graduate / Diploma.
Excellent verbal communication skills in English.
Valuable listening and interpersonal skills.
Willingness to work in US night shifts.
Basic knowledge of MS Office and computer operations.
Candidates with experience in US Healthcare, Medical Billing, RCM, AR Calling, or International Voice Process will be preferred.
Freshers with positive English communication skills can also apply.
📌 International Voice Process Executive Night Shift Only Puducherry (India)
🏢 AP Management Consultants
📍 India
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