Work Model: Work from Office
Candidate Expectations 6+ years of experience managing claim reimbursements, especially travel claims.
Experience in MS Outlook, MS Excel, SAP
Candidate Location-Anywhere in India
Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services)

Education and Certification
Qualification: Bachelor s degree in Human Resources, or related discipline
Specific Remarks: 15 years regular stream of education mandatory

Detailed Job Description

Roles and Responsibilities:
Review claims processed by the team for correctness and completeness.
Serve as SPOC for stakeholders addressing inquiries and providing updates.
Guide the team of processors and oversee their performance.
Analyze claims to identify trends, detect potential frauds and areas of Improvements.
Diligently attend to escalation Publishing reports to leadership on performance metrices Maintain Proper documentation of processes and cross skilling of resources Ensure SLA s & KPI s are consistently met.

Other Remarks
Adaptable working in any shifts.
Documents Mandatory- Personal, Academic and qualified

Key Skills
Travel Claims, Team Handling, SAP, SLA/KPI Management

📌 Team Lead/ Assistant Manager/ Manager Employee Benefits Pune (India)
🏢 Golden Opportunities
📍 India