The Accounts Receivable Specialist works with all departments to ensure timely and accurate payment collection and effectively works within the established accounting policies and guidelines of the company. Responsible for the maintenance of accounts receivable calculations and records, including account reconciliations, overdue invoices, refunds, and related items. Maintains customer records in necessary systems.
Duties &
Responsibilities
Process, distribute, and research invoices/orders, returns, and credits
Resolve and reconcile customer inquiries and disputes
Update and maintain customer master file and support vendor onboarding and maintenance
Serve as the liaison between finance and sales departments
Act as the contact point and provide effective guidance for a group of team members
Prepare journal entries as needed to transparent customer accounts
Skills Required
High school diploma or equivalent
One year of related experience
Solid understanding of computer skills, including Microsoft Office suite
Excellent oral and written communication skills
Organization and time management skills
Ability to interact politely and professionally with customers and/or coworkers
Ability to set goals and deadlines, delegate tasks, provide training and coaching, and listen to
team feedback
Ability to resolve issues and conflicts