02 Oct
|
Important Group
|
India
02 Oct
Important Group
India
The Relationship Manager will be responsible for developing and
maintaining long -term relationships with clients, ensuring high levels of
customer satisfaction, and driving business growth through upselling,
cross -selling, and proactive client engagement. The role requires excellent
communication, interpersonal skills, and a robust understanding of the
company’s products/services to meet client needs effectively.
Key Responsibilities:
Build and maintain robust, long -term relationships with assigned
clients.
Act as
the main point of contact for client queries, requests, and issue
resolution
Work
closely with internal teams (sales, operations, support) to deliver
seamless service to clients
Achieve
set targets for client retention, revenue generation, and relationship
growth
Maintain
accurate records of client communications and transactions in CRM systems
Requirements
Eligibility Criteria: Graduation with minimum 1 -2 years of experience as Relationship Manager, Loan Sales, Medical Representative, Marketing