02 Oct
|
Selvik Technologies Private
|
Ahmedabad
02 Oct
Selvik Technologies Private
Ahmedabad
Key Responsibilities
Manage day-to-day communication with clients through calls, emails, WhatsApp, and meetings.
Understand client requirements and communicate them clearly to the internal team.
Manage multiple projects simultaneously and ensure timely delivery.
Coordinate with designers, developers, content writers, and other team members.
Prepare project briefs, task details, timelines, and follow-ups.
Track project progress and keep clients updated regularly.
Handle client feedback and coordinate revisions with the relevant team.
Follow up with clients for approvals, content, feedback, and pending requirements.
Maintain strong and professional relationships with existing clients.
Identify potential upselling or additional service opportunities when relevant.
Ensure projects are delivered according to agreed timelines and quality expectations.
Maintain proper documentation of project requirements, communication, and deliverables.
Proactively identify project delays or communication gaps and resolve them.
Participate in client meetings and presentations when required.
Requirements
2–3 years of experience in account management, client servicing, project coordination, or a similar role.
Excellent spoken and written English.
Excellent Hindi communication skills.
Solid client communication and relationship-management skills.
Good understanding of project management and task coordination.
Ability to manage multiple projects and priorities simultaneously.
Strong follow-up and organizational skills.
Good problem-solving and decision-making abilities.
Comfortable working with remote/internal teams.
Basic understanding of digital marketing, website development, branding, UI/UX, or design projects will be an advantage.
Proficiency with tools such as Google Workspace, Excel/Google Sheets, WhatsApp, Slack, ClickUp/Asana/Trello, or similar project-management tools is preferred.
What We’re Looking For
Excellent communication and interpersonal skills.
A responsible and proactive attitude.
Someone who takes ownership of projects rather than simply forwarding messages.
Ability to remain calm and professional while handling client concerns.
Robust attention to detail.
Ability to understand client expectations and convert them into transparent tasks for the team.
Good time management and follow-up discipline.
A team-oriented mindset with a focus on client satisfaction.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: Remote
📌 Account Manager Ahmedabad
🏢 Selvik Technologies Private
📍 Ahmedabad