Area ManagerRWBG Operations (Ops)-Customer Service Desk_Ludhiana - Responsible for managing customer service operations within a designated area.
Oversee daily activities of the customer service desk to ensure smooth functioning.
Coordinate with teams to maintain service quality and operational efficiency.
Handle escalations and ensure customer satisfaction.
Monitor performance metrics and implement improvements.
Requires leadership and operational management skills.
Role involves working closely with field and office teams to deliver service excellence.
Suitable for candidates with experience in customer service management or operations.
Location specified as Ludhiana, indicating regional responsibility.
No explicit mention of skills, languages, or educational qualifications.
📌 Area Manager Customer Service Operations Ludhiana
🏢 Kotak Mahindra Bank
📍 Ludhiana
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