02 Oct
|
NLB Services
|
Noida
02 Oct
NLB Services
Noida
Location: Noida (Work from Office Only)
Shift Timings: 3:30 pm 12:30 am IST
Note: This is a US-based process, so flexibility to work in night shifts is required.
About the Process: Join our Customer Asset Management (CAM) Bankruptcy &
Foreclosure team supporting a leading US-based banking client. The process involves reviewing, validating to ensure accuracy, compliance and service level adherence o Bankruptcy Case Intake &
Screening Documentation &
Proof of Claim Support Plan Review &
Post-Discharge Activities o Foreclosures Default Setup &
Case Intake Document Preparation &
QC Post-Sale &
Reporting Support Roles &
Responsibilities:
Analyst / Sr Analyst • Review and process delinquency & bankruptcy notifications requests • Validate foreclosure triggers and investor timelines • Validate case type (Chapter 7 / 13)
and borrower status • Handle complex cases and exceptions • Perform data validation and exception handling • Provide on-the-floor support and mentoring other team members • Meet daily productivity and quality targets • Ensure team adherence to SLA and process guidelines as well as US banking compliance standards • Communicate discrepancies or process deviations timely • Act as the first point of contact for escalations • Collaborate with Training and Quality teams to improve process accuracy
Eligibility: •Fresh Graduates (any stream) • Robust attention to detail and good typing speed (2530 WPM) • 2 years of relevant BPO/back-office experience (preferably in banking) • Robust domain knowledge in Mortgage | Bankruptcy | Foreclosure | Loss Mitigation • Excellent analytical and reporting skills • Prior experience as SME/quality checker/process trainer is a plus • Basic MS Office skills • Willingness to work in US shifts • Positive comprehension and communication in English
Anaptyss has a policy of providing equal opportunity for all applicants and employees regardless of their colour, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status .
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