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Position/Role: Licensing Services Specialist (Non-technical)

Department: Managed Services

Function Area: International Service & Support / Back Office / Inbound / Semi Voice / Licenses renewal and maintenance

Shift: Flexible US Shift (Eastern and Pacific Time Zone)

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Responsible for license renewal and maintenance.
US Insurance regulatory and compliance services.
Provided support and services to the agencies, carriers, adjusters, brokers, and other insurance entities to overcome the complexities of regulatory compliance.
Maintain and resolve producer compliance concerns.
A qualified approach in answering e-mails and provide support for the products and services.
Appropriate and timely follow-ups with client/users/inter-department wherever required.




Escalate unresolved queries to respective departments for accurate redressal.
Handle diligently the assigned tasks and responsibilities.

Desired Candidate Profile:
Excellent written and verbal communication skills (Must)
Basic knowledge of computers
Excellent writing and editing skills including robust attention to detail
Ability to perform multiple tasks concurrently while meeting quality objectives
Detail oriented and who can quickly learn different industry terminology
Solid time management and organizational skills, ability to prioritize and multi-task

📌 Associate Licensing Specialist Gurugram (India)
🏢 Rhoads
📍 India