As a BPO Telecaller at EMROLD MANAGEMENT SERVICES PVT LTD, you will be responsible for making outbound calls to potential clients to promote our products or services. Your main goal will be to generate leads, schedule appointments, and ultimately close sales. You must have excellent communication skills, a friendly and persuasive demeanor, and the ability to handle objections effectively.
Previous experience in a similar role is preferred, but we also welcome freshers who are eager to learn and grow in the BPO industry. This position offers a market-competitive salary, performance-based incentives, and prospects for career advancement within our organization. Join our team and be a part of a dynamic and fast-paced work workplace.
Make outbound calls to potential clients to offer company services
Generate leads and set appointments for sales representatives
Provide information about products or services to customers
Handle customer inquiries in a professional and courteous manner
Update customer information in the database accurately
Achieve daily and monthly targets set by the management
Follow company policies and procedures regarding call handling
Maintain a high level of customer satisfaction through excellent communication skills
Collaborate with team members to achieve team goals
Attend training sessions to improve skills and knowledge