We are seeking a motivated and skilled Collection Executive to join our team in Uttar Pradesh. The ideal candidate will have experience in the US collection process and will be responsible for managing debt recovery efforts for our clients. As a Collection Executive, you will play a crucial role in ensuring timely collections while maintaining positive relationships with customers.

Key Responsibilities
Handle inbound and outbound calls related to debt collection and recovery processes.
Communicate effectively with customers to negotiate payment plans and resolve outstanding debts.
Maintain accurate records of customer interactions and payment agreements.
Collaborate with team members to achieve collection targets and improve overall performance.
Provide excellent customer service while adhering to company policies and legal regulations.
Prepare reports on collection activities and outcomes for management review.

Required Skills




Robust understanding of US collection processes and regulations.
Experience in an international BPO setting, particularly in voice processes.
Excellent communication and negotiation skills.
Ability to handle challenging conversations with professionalism and empathy.
Team handling experience is a plus, as collaboration is key to success in this role.
Proficiency in using collection software and CRM systems. If you are a results-driven individual with a passion for helping customers and a background in debt collection, we encourage you to apply for this exciting prospect. Join us in making a difference in the financial well-being of our clients while advancing your career in a dynamic environment.

This job is provided by Shine.com

📌 Collection Executive Noida (India)
🏢 Sharda Consultancy Services
📍 India