Collection Officer (CO)

Job Summary

We are looking for a responsible and target-oriented Collection Officer to manage loan collections, follow up with customers, and ensure timely repayment of outstanding dues while maintaining positive customer relationships.

Key Responsibilities
Conduct regular follow-ups with customers for timely loan repayments.
Handle overdue and delinquent accounts and ensure timely collection of outstanding amounts.
Visit customers and their business/residential locations for collection, whenever required.
Maintain regular communication with customers through calls and field visits.
Explain repayment schedules, overdue amounts, and payment options to customers.
Achieve assigned monthly collection and recovery targets.
Maintain accurate records of collection activities and customer interactions.
Coordinate with the Branch Manager, Credit Team, and other departments regarding collection-related issues.




Identify high-risk or difficult accounts and escalate them to the concerned seniors.
Ensure compliance with company policies and collection guidelines.
Submit daily/weekly collection reports and update MIS regularly.

Eligibility
Education: Graduation preferred.
Experience: Fresher and experienced candidates can apply.
Candidates with experience in loan collection, field collection, banking, NBFC, or financial services will be preferred.
Positive communication and customer-handling skills.
Willingness to travel for field visits.
Ability to work with collection targets.

Key Skills
Customer Handling
Communication Skills
Negotiation & Follow-up
Field Collection
Target Orientation
Basic MS Excel & MIS Knowledge
Problem Solving
Time Management

Job Type

Full time | Field Job

📌 Collection Officer Agra (India)
🏢 Seeds Fincap
📍 India