Role & responsibilities

Key Responsibilities
Act as a liaison between clients, business users, product teams, and development teams.
Gather, analyze, and document business requirements and translate them into application/configuration requirements.
Configure workflows, business rules, reference data, user roles, permissions, and system settings.
Coordinate with development teams on customizations, enhancements, integrations, and defect resolution.
Perform data validation and analysis using SQL queries and database tools.
Validate integrations and perform basic API testing using Postman.
Manage user stories, tasks, defects, and delivery progress using Azure DevOps Boards and Jira.
Facilitate requirement workshops, solution discussions, walkthroughs, demonstrations, and stakeholder meetings.
Prepare implementation dashboards, reports, status updates, and project documentation.
Support UAT planning, execution, issue tracking, and business-user coordination.




Support user onboarding, release readiness, deployment coordination, and post-release activities.
Analyze application and data-related issues and coordinate with relevant teams for resolution.
Maintain effective communication with clients and stakeholders throughout the implementation lifecycle.

Client Engagement & Stakeholder Management
Serve as a key point of contact between business stakeholders, clients, technical teams, and delivery teams.
Conduct requirement discussions and translate business needs into actionable system requirements.
Present solution approaches, configuration changes, demos, and implementation updates to stakeholders.
Manage stakeholder expectations and ensure timely communication on risks, issues, dependencies, and delivery status.

📌 Configuration Specialist Bengaluru
🏢 Xoriant
📍 Bengaluru