Company Description Commuteco is a technology-driven mobility company focused on creating smarter solutions for everyday office transportation. By combining mobility operations with advanced technology, Commuteco makes daily commuting more predictable, connected, and convenient. Its platform supports route planning, seat management, live tracking, digital check-ins, and SOS features to improve safety and reliability.

The company also enhances rider–driver coordination to deliver a seamless commuting experience. Commuteco offers a energetic environment for individuals interested in cutting-edge mobility and technology-enabled services.

THE ROLE

You are the voice our customers hear. You handle every WhatsApp conversation, call the people who signed up but never booked, and turn interest into subscriptions. You also keep daily operations communication moving — telling riders what's happening with their trip before they have to ask.

WHAT YOU'LL DO
Answer inbound WhatsApp chats — route questions, fares, pickup points, trip issues
Call signups who haven't converted and find out what's actually stopping them




Walk riders through booking in the app; most drop-offs happen at the payment screen
Send daily trip updates — departure changes, driver changes, delays
Log every conversation, so we learn which corridors have real demand
Flag what you hear: a complaint you get three times is a product bug we haven't found yet

WHAT WE'RE LOOKING FOR
Fluent Tamil and English, spoken and written — most calls are in Tamil
Comfortable phoning a stranger. This is the job, not a part of it
Writes short, transparent WhatsApp messages. No essays, no corporate tone
Organised enough to chase 30 open conversations without dropping one
Available during commute hours: 07:00–10:00 and 17:00–20:00 IST
Own laptop and a stable connection

NICE TO HAVE
Any sales, support or telecalling experience
Knows Chennai geography — the difference between Perambur and Perungudi
Comfortable in a spreadsheet

WHAT YOU GET
Real ownership of conversion for a live business, not a case study
You talk to the founders daily and see your own numbers in the dashboard

📌 Business Development Intern Chennai
🏢 Commuteco
📍 Chennai