Key Responsibilities:
Coordinate with clients and internal teams to ensure smooth communication and timely delivery.
Handle client queries, follow-ups, and service requests.
Maintain client records, reports, and documentation.
Track project/order status and provide regular updates to clients.
Support the team in scheduling meetings and resolving client-related issues.
Requirements:
Positive communication and interpersonal skills.
Robust coordination and follow-up abilities.
Proficiency in MS Office/Google Workspace.
Ability to multitask and manage deadlines.
Prior experience in client coordination or customer service is preferred.