OneDayHire Job

Top Hiring Companies

Fitspire is looking for a Customer Support Executive to join our team. The ideal candidate will provide exceptional customer service by handling inquiries, troubleshooting issues, and resolving complaints.

The Customer Support

Executive will be responsible for responding to customer inquiries via phone, email, and live chat, ensuring a positive and informative experience for all customers. Additional responsibilities include processing orders, maintaining customer records, and following up with customers to ensure satisfaction. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work efficiently in a rapid-paced environment. Customer service experience and a passion for health and fitness are preferred. Join our team and help us provide top-notch support to our valued customers!
Provide exceptional customer service and support via phone, email, and chat
Resolve customer inquiries, complaints, and issues in a timely and skilled manner
Assist customers with product information, order status, and account management




Collaborate with other team members to ensure a seamless customer experience
Maintain accurate records of customer interactions and transactions
Identify and escalate priority issues to the appropriate department
Stay up-to-date on product knowledge and company policies to better assist customers
Contribute to a positive and collaborative team setting
Meet or exceed performance goals and customer satisfaction metrics
Willingness to work flexible schedule, including evenings and weekends, as needed.

Designation

Customer support executive

Key Skills

Client HandlingCold CallingCustomer Relation ManagementCustomer RelationsCustomer RelationshipCustomer SatisfactionCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEffective communicationEmail SupportInbound and Outbound ProcessInbound SupportInterpersonal SkillsTelecaller

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Customer Support Executive Delhi (India)
🏢 Fitspire
📍 India