Customer Assistance ManagerPersonal Loan-Hardship Assistance UnitNashik - Responsible for managing customer assistance related to personal loan hardship cases.
The role involves handling customer queries, providing support and solutions for loan hardship situations.
Requires robust communication and problem-solving skills to assist customers effectively.
The position is based in Nashik and focuses on personal loan products.
The candidate should be experienced in customer support within the banking or financial services sector.
Ability to manage sensitive customer issues with empathy and professionalism is essential.
Coordination with internal teams to resolve customer hardship cases is expected.
The role demands valuable organizational skills and attention to detail.
Candidates should be adept at managing multiple customer cases simultaneously.
The job requires a proactive approach to customer service and assistance.