02 Oct
|
Maxicus Kochar Tech
|
Kolkata
02 Oct
Maxicus Kochar Tech
Kolkata
Roles and Responsibilities Provide customer support through voice platform, responding to customer inquiries and resolving issues in a timely manner. Utilize robust communication skills to build rapport with customers and understand their needs. Collaborate with internal teams to resolve complex customer complaints or escalations.
Maintain accurate records of all interactions with customers using CRM software. Adaptable in rotational shift & Week offs Able to converse fluently in English (written & Verbal) Verbal fluency in Hindi, expected Desired Candidate Profile Solid understanding of Voice Process Experienced candidates in E-Commerce / Quick Commerce (ex- Flipkart, Myntra, Zomato, Zepto, Swiggy, BlinkIt) Personal Vehicle available (2-wheeler) Graduates
📌 Customer Support Executive Kolkata
🏢 Maxicus Kochar Tech
📍 Kolkata