Customer Assistance ManagerLoan Against Property-Hardship Assistance UnitDelhi - Manage customer assistance related to Loan Against Property products.
Handle hardship assistance cases ensuring customer satisfaction and compliance.
Coordinate with internal teams to resolve customer issues effectively.
Maintain records and documentation related to customer assistance.
Work closely with financial services teams to support loan-related queries.
Ensure adherence to company policies and regulatory requirements.
Provide timely and accurate information to customers regarding their loan status.
Support the Hardship Assistance Unit in managing difficult customer situations.
Facilitate communication between customers and the organization to improve service delivery.
Monitor and report on customer assistance activities to management.
📌 Customer Assistance Manager Loan Against Property New Delhi
🏢 Kotak Securities
📍 New Delhi
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