We are seeking a motivated and enthusiastic Customer Service Executive to join our team in Pune. This role is ideal for fresh graduates looking to start their career in the BPO industry. As a Customer Service Executive, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and assisting customers with their inquiries and issues.

Key Responsibilities
Manage incoming calls and customer inquiries in a qualified manner.
Provide accurate information regarding products and services.
Handle customer complaints and resolve issues effectively.
Conduct outbound calls to follow up with customers and gather feedback.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.





Required Skills
Excellent communication skills in English and Hindi.
Strong problem-solving abilities and a customer-centric approach.
Ability to work in a quick-paced workplace and handle multiple tasks.
Basic computer skills and familiarity with call center software.
A positive attitude and willingness to learn. If you are a fresher graduate with a passion for customer service and are looking to build a career in the BPO sector, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our dynamic team.

This job is provided by Shine.com

📌 Customer Service Executive Pune
🏢 Job Junction
📍 Pune