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As a Customer Support Executive at Teleperformance, you will be responsible for providing exceptional customer service to clients through various communication channels such as phone, email, and chat. You will assist customers with inquiries, complaints, and troubleshoot technical issues, ensuring timely resolution and customer satisfaction. Additionally, you will maintain accurate records of customer interactions, process orders, and escalate complex issues to the appropriate departments when necessary.

The ideal candidate will have excellent communication and problem-solving skills, a friendly and qualified demeanor, and the ability to work well under pressure. Join our team and be a part of a energetic and customer-centric organization dedicated to delivering top-notch service.
Provide exceptional customer service to clients through various communication channels
Handle incoming calls, emails, and chats with professionalism and patience
Address customer inquiries and resolve issues in a timely and effective manner




Use effective communication skills to build and maintain positive relationships with clients
Collaborate with team members to ensure high quality service delivery
Maintain accurate and detailed records of customer interactions and transactions
Stay up-to-date on product knowledge to provide accurate information to customers
Follow company policies and procedures to ensure consistent service quality
Meet and exceed customer satisfaction goals and metrics set by the company
Participate in ongoing training and development programs to enhance skills and knowledge in customer support.

Rotational shift job

Cab facilities available

Salary slab - 27k ctc to 37k ctc

Designation

Customer support executive

Key Skills

Call HandlingChat SupportCustomer ServiceCustomer SupportCustomer Support ExecutiveEnglish LanguageInbound SupportL1 Technical SupportOutbound CallingSupport

Industry

BPO

Functional Area

Technical Service & Repair

Employment Type

Full Time

Education

12th

Job Type

Work From Office

📌 Customer Support Executive Jaipur
🏢 Teleperformance
📍 Jaipur